Freshdesk

Please follow all the instruction thoroughly and do not skip any instructions.

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Choose your Livechat

• Select Freshdesk

Figure 1: Choose your Livechat

Configure your Livechat

• To connect your Freshdesk to your Hubs please provide your correct account's Api Key and Freshchat URL. This will allow us to get your Freshdesk Groups.

Figure 2: Select Freshdesk Group

Figure 3: Window after succesfully creating the hub